TUTORING & SUPPORT THROUGH ATHLETICS

     A variety of tutoring services are available to all student-athletes. The Department of Athletics has employed several upper-class undergraduate and graduate-level tutors to assist in the academic success of it’s student-athletes.

     If you are in need of a tutor, simply access your GradesFirst account at slubillikens.gradesfirst.com. Submit a tutor request including the days and times that you’re available to meet for that particular class. The tutor coordinator will then match you with a tutor based on the availability you provide and the availability of the tutor. In order to receive tutoring, you MUST use GradesFirst or go through Billiken Student-Athlete Academic Support Services. Student-athletes should NEVER personally contact a tutor for assistance in their coursework. Additionally, student-athletes should not cancel an appointment without consulting Billiken Student-Athlete Academic Support Services first. Any violations of the tutoring policy will result in limited usage, or termination of tutoring services for that particular student-athlete. Tutoring appointments will take place in the Chaifetz Arena Academic Center, the Arena classroom, the Busch Student Center and Pius Library, as deemed necessary.

     Keep in mind that tutoring is not just for student-athletes receiving below-average grades. The tutoring staff is available to help you achieve your maximum potential and can make the difference between an “A” or “B,” a “B” or “C” and “C” or “D.”

GRADESFIRST

     GradesFirst is an academic advising management system that gathers information in real-time “at the point of instruction.” It enables Billiken Student-Athlete Academic Support Services to identify “at-risk” student-athletes and prioritize services for their benefit. Real-time monitoring allows Billiken Student-Athlete Academic Support Services to provide services during the semester, before it is too late to engage students with necessary accommodations. Real-time communication results in a far greater amount of feedback on student-athlete academic performance during the semester when intervention is most effective. With a quick glance at the student-athlete profile page, users can see all tutor interaction with a student-athlete. Additionally, it provides event calendaring, study hall tracking, and advanced reporting. GradesFirst combines the features below: 

•   Enhanced Early Alerts - allowing Billiken Student-Athlete Academic Support Services and student-athletes to utilize resources before it is too late.

•   Tutor Management - fast and easy appointment scheduling with text and email reminders. Tutors can be matched with students based on availability. Session documentation, tutor usage and historical reports are also available.

•   Academic Center Management - real-time monitoring as students check in/out with a card swipe or student ID number. Real-time and historical reporting are also available.

•   Appointment Scheduling - appointment scheduling with integration to your personal calendar. Automatic reminder emails and text messaging alerts.

•   Assignment Tracking - collects syllabus detail, alerting students to upcoming tests and assignments.

•   Advanced Communication - Facebook integration, SMS text messaging, email, Twitter and RSS feeds.

STUDENT SUCCESS CENTER: TUTORING AND SUPPLEMENTAL INSTRUCTION SERVICES

     Located within the Student Success Center, the mission of the Tutoring and Supplemental Instruction Services is to foster a supportive environment where students feel empowered to identify and achieve their academic goals. Highly qualified peer tutors and Supplemental Instruction leaders are available to mentor students in effective problem solving, critical thinking, and study skills in pursuit of becoming life-long learners.

     By attending tutoring and Supplemental Instruction sessions, the student will be able to: 

•   Create action steps that will lead towards academic progress.

•   Articulate areas of personal academic growth.

•   Identify additional forms of campus support.

     Appointments range throughout the week and occur across the north campus. Do you have classes on the south campus, too? Don’t worry. For select courses, tutors are available to meet in the Student Success Center in the School of Nursing building.

ONLINE WRITING SERVICE

     The Student Success Center houses University Writing Services, whose consultants provide free, in-person and online writing consultations. These consultations are available when athletes are on-campus or traveling. Writing consultants listen to student-athletes’ concerns and help them find strategies to improve their writing.

    In-person consultations are available in the evening and on weekends at five locations - Pius Library 320, The Student Success Center: Busch Student Center suite 331, Busch Student Center suite 354, Fusz Hall L-8 and Spring Hall, the new residence hall. To make an appointment, visit www.slu.edu/x34507.xml or call (314) 977-3484.

Online consultations are available based on the following process.

1. Complete the submission form (available on the website).

2. Send your paper via email to writing@slu.edu. Please save your file in doc or docx format.

3. If you choose, you can select an option to have a “Google Hangout” videoconferencing with your writing consultant about the written comments you will receive.  

    After these steps are completed, an online writing consultant will email your work back to you with comments and a brief note. Before you submit your work, be sure the current wait time (listed on the website) fits your timeline for finishing the project. Please note that you don’t need a completed draft to use this service. They are happy to look at partial drafts, outlines or prewriting and give you suggestions for developing your ideas. 

The nature of the feedback

     Since they respect your ownership of your writing and your ideas, they don’t “fix” or proofread papers. Instead, they act as an expert audience, responding to your specific concerns about the project; as a set of fresh eyes, they may find things that you missed. Depending on the kind of feedback you request, they might ask questions or point out areas you could clarify, condense, or expand. They might also identify recurring problems with grammar or punctuation and point you to resources that explain how to correct them; then it’s your job to locate the errors and make corrections.      

DISABILITY SERVICES

    Disability Services, housed within the Student Success Center, partners with students, faculty, academic departments and service providers to facilitate equal access and opportunity to all University programs, services and experiences. They coordinate auxiliary aids and services to meet the needs of students with disabilities. Their goal is to create a safe and supportive campus community for students with disabilities. All inquiries about the availability of reasonable university-related accommodations are kept confidential, and should be addressed to Disability Services at (314) 977-3484 or disability_services@slu.edu. Disability Services is located in Busch Student Center, suite 331.

     Saint Louis University provides support to students with temporary conditions (i.e. concussions) to meet their needs on a case-by-case basis. Follow the procedures outlined on the Accommodations Process webpage for receiving temporary classroom support. Remember that Disability Services does NOT provide personal use devices, like crutches, wheelchairs, or other items needed for mobility. They also do not have transportation available for individual students.

     The content of Disability Services’ website is compatible for screenreading with the ChromeVox extension for Google Chrome.

TESTING CENTERS

     Saint Louis University has two Testing Centers. The North Campus Testing Center is located in Des Peres Hall room 105, and the South Campus Testing Center is located in School of Nursing Building room 114.

     The Testing Centers are a resource available to course instructors and students who need to coordinate equal access exam accommodations, including quiet testing space, computer use for essay exams, and reader and/or writer upon request. These accommodations are provided to students previously registered with and approved for accommodations by Disability Services. Students must get approval for reasonable exam accommodations from Disability Services prior to requesting accommodated exam services at the Testing Center.

     Student-athletes often use the Testing Center when they will be missing an exam due to travel with their team, and their instructor will not allow them to take an exam on the road.

     Services are available Monday through Friday from 8 a.m. to 4:30 p.m. Because the Testing Center is an optional supportive resource, exams cannot be scheduled earlier or later than the hours of operation. For exams that need to occur earlier or later than 8 a.m. or 4:30 p.m., course instructors will need to either proctor the exam within the department or adjust the time of the exam to fit within the hours of operation. Proctors are only present during times when exams are scheduled.

     Remember to turn in testing forms at least one week in advance!

MISSED CLASS TIME

     Academics take precedence over athletics. Per NCAA rules, at no point can a student-athlete miss class due to practice activities, unless it is in conjunction with an away-from-home competition. Practices and competitions should be scheduled to minimize missed class time. The Atlantic 10 Conference and the Department of Athletics avoid scheduling competitions and championships during midterm and final examinations whenever possible.

     Student-athletes should examine their syllabi at the beginning of the semester and inform their instructors of any anticipated missed class time or missed exams, projects, papers, etc. as early as possible. Student-athletes are responsible for determining their instructors’ policies and procedures for making up any work associated with missed class time.

     In the event of a conflict between a student-athlete’s class requirements (i.e., in-class examination) and a competition or travel to a competition, and the classwork cannot be made up at a later date, alternative arrangements should be explored. If there is a conflict between an examination and a competition at another institution, the student-athlete should consult with the instructor first and then their academic coordinator to determine if the examination can be administered under appropriate conditions at the competing institution or at SLU’s Testing Center. Perhaps an athletics academic support staff member at the host institution will proctor the exam in their academic center or a SLU staff member traveling with the team will proctor the exam at the team hotel, etc. 

TRAVEL LETTERS

     Billiken Student-Athlete Academic Support Services will provide student-athletes with travel letters at the start of their semester of competition. Student-athletes are responsible for communicating with their instructors as early in the semester as possible about team travel. Travel letters will consists of two travel letters stapled together. Student-athletes should ask faculty members to sign one travel letter attesting to the fact that they received the letter and will work with the student-athlete regarding missed class time and assignments. Student-athletes should return the signed letter to their academic coordinator.  Instructors may keep the second travel letter for their reference.   

EXAMS ON THE ROAD

     Exams on the road are necessary to provide student-athletes with opportunities to make up examinations or other graded in-class work when they miss a class or final exam due to University-sponsored activities.

     Student-athletes who participate in University-sanctioned activities that require classes to be missed should be given opportunities to make up examinations and other graded in-class work.

     Should a faculty member request that the student-athlete take an exam while traveling, Billiken Student-Athlete Academic Support Services will secure a proctor and the appropriate documentation/contract to proctor the exam according to the faculty member’s instructions. If an instructor says that a student-athlete may take an exam on the road, the student-athlete should notify their academic coordinator as soon as possible. Then the academic coordinator will work out the details with the instructor, and the student-athlete just needs to worry about studying for the exam.

BUILDING RELATIONSHIPS WITH INSTRUCTORS

     You are responsible for forming and maintaining positive relationships with your professors. As a Saint Louis University student-athlete, you are expected to present yourself in a respectful and dignified manner when dealing with University faculty and staff.

     Introduce yourself to your professors and turn in your travel letter for missed class at the beginning of the semester of competition. When trying to contact a faculty member by phone, email or in person, ALWAYS leave a message if they are unavailable. It is important that there is a record of your attempt to contact a professor. Whenever you reach out to an instructor via email, never leave the subject area of your email empty.

     The staff of Billiken Student-Athlete Academic Support Services can act as a liaison between you and your professor. However, you are your best advocate and you will find that most instructors react more positively when they deal with you directly.

     Notify your instructors of conflicts ahead of time (i.e., traveling for competition) or as soon as they arise. By doing so, you will find that most professors are more than willing to work with you.

CLASS REGISTRATION

     All student-athletes need to meet with their assigned primary academic advisor at their specified location to select classes, get their PIN number and register. 

     Student-athletes have priority registration, which means you register before other students in your academic class. To make sure this occurs, please make an appointment to meet with your primary academic advisor and your faculty mentor (if you have one) at appropriate times. It is important that you follow up with your advisor, as he/she will send email reminders regarding registration. This ensures that you will get the classes you need within the correct time frame. Please talk to your coach and your academic coordinator regarding when to schedule your classes (around practice times, travel, etc.).

Registration Classification

     Undergraduate Registration is controlled by registration classification, which is based on Earned Credit Hours.

0-29 credit hours = Freshmen registration classification

30-59 credit hours = Sophomore registration classification

60-89 credit hours = Junior registration classification

90+ credit hours = Senior registration classification

DROP/ADD/WITHDRAWAL PROCEDURE

     If you need to add or drop a class, you MUST meet with your academic coordinator in Billiken Student-Athlete Academic Support Services and your primary academic advisor to fill out the appropriate forms.

     The deadline to withdraw from a class is at the end of the 10th week of the semester. Again, you MUST meet with your athletic academic advisor in Billiken Student-Athlete Academic Support Services and your primary academic advisor to fill out the appropriate forms.

     Scholarship student-athletes who drop a class without approval may not be in a position to have that same class paid for with subsequent scholarship money.

     Any changes in your class schedule MUST be brought to the attention of Billiken Student-Athlete Academic Support Services BEFORE you make the change to ensure that you do not become ineligible to participate in your sport.

     Banner will not allow student-athletes to drop below 12 hours without an override, after approval from Athletics.

HOLDS

     Holds bar you from making any changes to your class schedule. Unpaid fines, student fees, insurance, and not seeing your primary academic advisor and/or faculty mentor are reasons you would not be able to participate in registration. It is the student-athlete’s responsibility to take care of all holds prior to registration. 

     For more information about holds and how to remove them, navigate to the Registrar’s webpage on www.slu.edu. Then click on the Hold link on the left side of the page.